WELCOME TO RAKEBACK LOVERS CUSTOMER SUPPORT

We at Rakeback Lovers strives to bring you the best possible support and that you enjoy your stay with us. Today we are available in both Swedish and English support. You can always get in touch with us and our support team will by fastest possible way answer the questions you may have.

We are also available daily via e-mail and MSN where you can easily and quickly chat with someone from our customer support. E-mail or add support@rakebacklovers.com to your contact list on MSN.

Thank you for choosing to play poker through us at Rakeback Lovers

Best Regards, Johan Andersson - Customer Support Manager

Frequently asked questions

Rakebacklovers.com has closed down. Any offers you might find on this site might have been discontinued. Please check what the poker sites current rakeback payouts are direct with each poker room's customer service.

I have had a negative rake / rakeback statistics in my report?
Our statistics reports are in dollar currency, but if you play poker at a site where we get Euro statistics, an exchange rate can be affected, and sometimes you get negative statistics. This usually never affects your rakeback in the end, when it deals mainly with the statistics and not the amount you actually might be getting at the end of the month.

I haven’t got statistics on my game today or for several days?
It happens sometimes that we don’t receive statistic reports from some poker room from time to time. It is usually caused by technical malfunction or other similar systems. You don’t need to worry. The rake / rakeback will be added manually afterwards.

My account is still in pending status, what does this mean?
Once you apply for rakeback through us an inquiry will be sent into our internal computer system. Your account status will therefore be pending until we know for sure that you have been properly tracked to our offer. Once we receive your account confirmation from the poker room you chose to play on, we send an automatic e-mail to you. This process would usually take about 2 working days.

When is my Rakeback paid and how?
Your rakeback is paid different dates depending on which poker room you chose to play on. Information about when your poker rakeback is paid can easily be found by clicking on the room you chose to play on in our rakeback offer section. Most of our Rakeback deals are paid directly into your poker account.

Can I withdraw money in any other way than Neteller or bank transfer?
No, at the moment we can only offer those two withdrawal possibilities for our customers, but soon we can also offer Moneybookers as a withdrawal method.

What is Valueback?
Valueback is a points-based VIP system for the Ongame Network. In practice it works the same way as rakeback but your final rakeback depends on how much you play.

Player Testimonials

 

  "I am very pleased with the personal service the guys at Rakeback Lovers have given me. My VIP contact has taken care of bank transfers in a flexible and easy way so I have only positive thoughts about Rakeback Lovers."

Swedish Poker Pro,

Jonas 'Nebuchad' Danielsson

  "I have been nothing but impressed with rakeback lovers and their personal service, fast payouts, TONS of rake races and giveaways, and their constant efforts to try to get their players the best rakeback deals at every site! Rakeback lovers is setting an industry standard, this is how all rakeback should be done."

U.S Poker Pro,

Bryan 'PrimordialAA' Pellegrino

  "I have been very positively surprised by the quality of Rakeback lovers, the website works perfectly and my contact with support has been 100% right. I can only recommend other poker players to take advantage of Rakeback lovers good agreements."

Danish Poker Pro,

Casper 'CToft' Toft

  "Having a contact at Rakeback Lovers has been great. Every time I want to try something new, I simply write my contact on messenger and he offers me a lot of cool rakeback deals on different networks. The best part of it is that you can go play right away with your new deal, and all you have to think about is making the deposit."

Danish Poker Pro,

Magnus 'pzyclone' Hansen

 
 
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